Refund Policy

Effective Date: September 20, 2025

This Refund Policy applies to any paid services, merchandise, or ticketed events associated with Sam Ridley.

Digital Products and Services

As this is primarily an EPK website offering free press materials and information, most content is provided at no cost. Any premium digital content or services purchased are generally non-refundable due to their immediate delivery and digital nature.

Event Tickets and Live Performances

For tickets purchased directly through this website or affiliated platforms:

Cancellation by Performer:

• If Sam Ridley cancels a performance, full refunds will be provided

• Refunds will be processed within 7-10 business days

• Alternative dates may be offered before refunds are issued

Cancellation by Purchaser:

• Ticket sales are generally final

• Refunds may be considered on a case-by-case basis for extraordinary circumstances

• Transfer of tickets to another party may be permitted (subject to venue policies)

Weather or Venue Issues:

• For outdoor events, performances may proceed in light rain unless unsafe conditions exist

• Venue-related cancellations will result in full refunds or rescheduling

Process for Requesting Refunds

To request a refund:

1. Contact us at samridleyiii@gmail.com within 48 hours of the cancellation

2. Include proof of purchase and reason for refund request

3. Allow 7-10 business days for processing

Merchandise

Physical merchandise may be eligible for return within 14 days of receipt if:

• Items are unopened and in original condition

• Customer pays return shipping costs

• Refund will be processed minus original shipping charges

Contact Information

For refund requests or questions, contact us at samridleyiii@gmail.com